FAQs
where can I read the guest review
Guest satisfaction is our top priority and We are dedicated to provide the best service in the industry. You can visit our home page on the website or the hotel’s Trip advisor , booking.com, Expedia ,hotels.com google page.
Can I book by phone
Absolutely! We have agents standing by 24/7 to assist with your travel needs. Please dial +251 116393044 / +251 960 75 75 75
Does your hotel have Minimum age requirements?
Our hotel requires you to be a minimum of 18 years of age to book a reservation.
Is breakfast included?
Breakfast is offered to all guests staying at the Hotel.
Are roll beds/Extra beds Available?
Upon request it is possible to arrange a roll up bed and baby cot in the room.
Our children will be with us… do they stay free?
Children up to the age of 7 can share a bed with the accompanied adult free of charge.
Is Parking Available? Free parking?
Yes, free parking is available to guests 24/7.
Do you offer shuttle service to/ from the airport?
We offer a complimentary shuttle service for both pick up and drop off.
Is the room rate per person or per night?
All prices, unless stated otherwise, are on a per-room-basis
How do I summit special Room for bedding, smoking preference etc.?
Kindly take note that all rooms are non-smoking and for any additional arrangements kindly use the below address: reservations@madohotels.com
Can I book for someone else?
Yes of course also you can make for whom you want to make a payment from anywhere/from any corner of the world by signing Credit authorization form
How do I get direction to the property?
Kindly add your destination to the map on the Website’s home page and it will direct you the hotel.
I have a group who do I contact?
Please contact sales and marketing team for your group booking reservations@madohotels.com