Hotel Policies

Testing Details:

Tests are performed on-property and are subject to availability. See terms and conditions below.

Appointments are required and can be facilitated by contacting the hotel directly.

Terms & Conditions:

Testing arrangements facilitated by participating hotels or resorts are available for registered guests only.

Tests must be conducted during a stay at a participating hotel or resort, and no refund or credit will be issued for unused tests. Guest may be required to show proof of travel plans.

Tests are conducted by a third party, who is solely responsible for administering the tests; results are not shared with the hotel or resort.

Tests may be subject to the test provider’s terms and conditions.

This offering, including availability and price, is subject to change at any time, without notice.

Security Features

62 CCTV cameras covering the premises

1-month footage storage

35 employed hotel security personnel on-site 24×7.

The hotel is 2 km away from Bole international airport

1 km away from the hospital

Underground and Porch parking for 20 and 36 cars respectively.

Entry and Exit gates in front and rear of the hotel are managed by  security

Front Office:

At this time, we appreciate our guests may prefer the opportunity to limit potential contact points with others in their space. Requesting guests to do online check-in prior to arrival to speed up their check-in process.

Physical Distancing and all Hygiene levels to be observed in our guest transportation

Guest  handed welcome amenity pack containing hand sanitizer and disposable mask

Hotel Nurse on-site and clinic on site

Guest Rooms:

As such, Mado Hotel Addis Ababa is adjusting standards. Daily guestroom housekeeping services to provide service every third day during a guest’s stay. Please know that periodic safety and wellbeing checks in guestrooms will still occur. If you prefer to receive full daily guestroom housekeeping services, please let our front desk team know].

All high touch points in the rooms to be cleaned, sanitized, and ‘sanitized’ stickers placed on them after cleaning.

Employees cleaning the rooms discarding protective masks and gloves after cleaning each room

Cleaning of rooms to be done by two separate teams, clean and soiled team to reduce the risk of contamination

One set of gloves used per room


Backup Generator that can run for 2 days  

Back up diesel on site 25 thousand liters

Back up water 400-meter cube that can run for 3 days

IT Capabilities

Fiber optic line with a capacity of 80MBs

Satellite TV in each room

WIFI speed 80 available in the -hotel-. Speed can be increased at an additional cost.

WIFI per each room 2mbs

Food & Beverage:

QR codes leading to venue menus & sanitized PVC-covered menus for those who would prefer physical menus.

Our very own Hygiene Manager on-site will have zero tolerance for all hygiene measures.

Introduction of a clean and soiled team as well in all lounges and restaurants.

`No self-sealing in all our bars and restaurant (seating guests by the hostess) to ensure physical distancing.

1 experienced internal chef on board covering different cuisines.

Fitness Center:

We recognize maintaining a regular fitness and exercise routine is often an integral part of our guests’ stays, and our fitness center remains open 12 hours during this time.

We have enhanced fitness center maintenance to include a dedicated fitness center attendant who will continuously maintain and clean all equipment 12 hrs

work to ensure proper physical distancing, and aid guests, as necessary.

The Spa:

Is fully operational again with an abundance of caution, Indulge in our Spa with a fine selection of treatments for your skin. Relax and rejuvenate from head to toe and enjoy our exquisite facilities.